“This ‘make good’ requirement only appears to apply to event tickets: (i) that were purchased before March 15th and (ii) were scheduled to take place between Maand May 15, 2020. “At best, Eventbrite has urged some organizers to ‘make good’ when events are canceled, postponed and/or rescheduled,” the Eventbrite class action lawsuit states. They each say they attempted to request refunds through Eventbrite’s refund system but were denied. The plaintiffs say most live events were indeed canceled or rescheduled after the state declared an emergency due to coronavirus however, Eventbrite refused to honor refund requests, telling ticket holders that event organizers were not allowing them to return their money.Įach of the plaintiffs say they spent hundreds of dollars on Eventbrite tickets for events that were rescheduled or indefinitely postponed due to COVID-19 restrictions. told those who purchased tickets that refunds would be issued pursuant to California law, which requires refunds be issued if the event is “canceled, postponed, or rescheduled.” Lead plaintiffs Sherri Snow, Anthony Piceno and Linda Conner claim ticket distributor Eventbrite Inc. A group of California Eventbrite ticket holders says they and other consumers were denied refunds to live events canceled, rescheduled or postponed due to restrictions enacted to stop the spread of COVID-19.
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